Restaurant Public Relations

Shari Bayer is the founder of Bayer PR, the New York city based public relations, consulting and marketing agency specializing in culinary and hospitality. Their clients include Serafina Restaurant Group, Taste of Tribeca and the Roots Conference hosted by the Chef’s Garden. Shari is also the host of her very own radio show “All in the Industry” which can be found on the Heritage Radio Network. On the show she takes a look behind the scenes of the culinary industry through a weekly series of interviews with professionals in the business. Shari joins the podcast to talk about how restaurants should engage with public relations from the very beginning.

ABOUT THE SHOW

Like Bite & Share is a podcast about marketing in the food business. Each episode includes an insightful interview with food marketing professionals.

SHOW NOTES

Key Takeaways:

  • Most people in the food and hospitality industry are happiest when they fall into it because they are doing what they love.
  • Budget in PR and marketing when you’re figuring out your expenses before opening. In New York City especially, you’re only new for a week, and then it’s on to the next. It’s important to capitalize on any press you can and have support to do that.
  • Be authentic to your brand. Gimmicks won’t get you very far if you aren’t representing yourself in a true way.
  • A publicist will get better results if they are working with clients that they truly believe in.
  • Use the calendar to your advantage. Without going too far with it, restaurants should capitalize on holidays to enact promotions that the media might latch on to.
  • If you’re using Instagram to promote your restaurant (which you should) be sure that you’re posting great looking photos, because people will be eating with their eyes.
  • Get involved with a charity that you believe in. It’s good for publicity and you get to do something good for the world at the same time.
  • It’s important for restaurants to admit when they’ve made a mistake and to apologize for it rather than try to cover it up. Being transparent and moving forward is the best course of action.
  • The story of the build up of the space before opening a restaurant is a great social media story to tell before the doors open. It’s good to post photos of things other than food and be creative in other ways as well.

Links Mentioned in this Episode:

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